How subscription cancellations, refunds and billing disputes are handled for CoorDay.
Effective May 14, 2026
CoorDay uses hosted checkout and provider-managed billing for paid plans.
Billing questions can be sent to billing@coorday.com.
Trials and cancellations
Trials can be cancelled before conversion from the billing portal or through support where self-service billing is unavailable.
Cancelling a subscription stops renewal. It does not automatically delete account data or shared workspace content.
Refund windows
If a paid plan is charged in error or the service is materially unavailable, contact us within 14 days of the charge for review.
Refunds are returned through the original payment method when the billing provider supports it.
App store purchases
Purchases made through Apple or Google are handled by that store's refund process.
We can help identify the workspace and subscription state, but the store operator controls the payment reversal.